Refund Policy

Book Your Dubai Desert Safari Tour with Confidence: Terms, Payment Methods, and Cancellation Policy

When it comes to booking a tour through Dubai Desert Safaris, you can have peace of mind knowing that you are making a wise choice. It is essential to familiarize yourself with the accompanying terms to ensure that you fully understand the conditions of your preferred tour. In this article, we will explore the terms, payment methods, cancellation policy, and other important aspects to help you make an informed decision.

Payment Methods

Dubai Desert Safaris offers various convenient payment methods to cater to your preferences. We accept central payment options, including MasterCard, Visa, G-Pay, and Apple Pay. Additionally, you can make direct cash payments at the pickup time or opt for ATM deposit/bank transfer. Online payments are also available, providing you with flexibility and ease of transaction.

Please note that a 5% fee will be applicable for payments made by card or online.

Cancellation & No-Show Policy

It is crucial to be aware of the cancellation and no-show policy to avoid any confusion or inconvenience. The following conditions apply in the event of a cancellation:

  1. Cancellation/Revision 12 hours before the tour date: If you decide to cancel or revise your tour at least 12 hours before the scheduled date, no cancellation charges will be applied, ensuring a hassle-free experience.

  2. Cancellation/Revision within 12 hours before the tour date: In case you need to cancel or revise your tour within 12 hours of the scheduled date, a 50% cancellation fee will be applicable.

  3. Cancellation/Revision 6 hours before the tour date: If you choose to cancel or amend your tour merely 6 hours before the scheduled date, a 100% cancellation fee will be charged.

Refunds, when applicable, will be processed through the original mode of payment.

No Show

In the unfortunate event that you fail to appear for the tour, partial or complete refunds cannot be provided. Similar conditions apply to unused safaris, city tours, and dhow cruising. Therefore, it is essential to honor your booking to make the most of your experience.

Cancellation Procedures

If you need to cancel all or part of your reservation, please notify Dubai Desert Safaris promptly. Once we receive your request, our representative will confirm the booking cancellation via email or phone and inform you if any charges are payable based on the situation or policy.

Itinerary Amendments

While we strive to provide an exceptional experience, certain circumstances beyond our control may necessitate itinerary amendments. In the event of natural disasters such as floods, earthquakes, or heavy sandstorms, it may not be possible to make any rectifications to the itinerary. Your safety and well-being are our top priorities, and we appreciate your understanding in such situations.

Travel Insurance

It is highly recommended that you explore a travel insurance policy to safeguard yourself against any unforeseen accidents, damages, or loss of personal belongings. Dubai Desert Safaris cannot be held responsible for any such incidents, and having travel insurance will provide you with additional peace of mind during your journey.

Conclusion

By familiarizing yourself with the terms, payment methods, cancellation policy, and other essential aspects outlined by Dubai Desert Safaris, you can book your Dubai Desert Safari tour with confidence. Remember to choose your preferred payment method, be aware of the cancellation policy, and consider obtaining travel insurance to ensure a smooth and enjoyable experience. Embark on an unforgettable adventure and create lasting memories in the mesmerizing landscapes of Dubai’s desert.